If you believe that you or your child needs emergency care, please either call 911 or proceed directly to the emergency room—you do not need to call us first. We do our best to provide thorough advice during regular office hours. We respectfully ask that you limit your after-hours calls to issues that are urgent and cannot wait until the next business day. For any urgent need that cannot wait until regular clinic hours, please call the clinic and the outgoing voice message will direct you to our answering service. They will promptly page the physician on call. Please note that we do not do routine refills after hours, nor will we call in antibiotics or narcotics under any circumstances.